About Us
Mission Statement
Our aim is to act as an extension of your organisation, a trusted confidante, an experienced mentor, providing guidance and advice in practical realistic terms for all aspects of your company. We want to be people you welcome into your company and look forward to sharing your ideas and even your problems with.
History
Established in 1993 our main office is in Glemsford, Suffolk. We also have offices in Haverhill to support the growing client base within the town. Although the majority of our 300 plus clients are Suffolk based, location is not an issue, our existing portfolio encompasses clients in London and the Southwest. Our expanding team are on hand to provide a professional and highly personable service to clients. We became recognised as an Investor in People in January 2006. Following the Investors In People programme has enabled us to have a more structured and organised approach to people management. We value and respect the individuals who make up our team. We acknowledge the importance of training and development and recognise the value of keeping our skills up to date if we are to remain an asset to our clients.
Our Approach
Our approach is very simple and straight forward – just like the advice we give. The business we are in demands exceptional professionalism and integrity at all times, this is a fundamental part of the service you will receive. However at Paul Donno & Co we also recognise there is a need to have a sense of humour and fun. We believe that we can combine professionalism with a “human side” to develop a relationship with you and your company - a relationship which will bring trust and understanding and help us to help you even more.
Our Commitment To You
To be accessible, responsive and reliable. To tell it how it is but not to leave you “high and dry”, instead to offer practical cost effective solutions whatever problem or situation is identified. To give practical comprehensive advice based on a thorough insight and understanding of your business and the issues facing it. And at all times to:-
- Treat you and your staff with respect and courtesy
- Be supportive but never patronising.
- Talk in your language and not accountant's jargon.
- Act with professionalism and integrity at all times.
- Genuinely care about your business and it's success.
- Be human…..
About Paul Donno FMAAT
Background
Paul has a real understanding of business processes. It is this expertise combined with his knowledge of Sage Software accountancy and CRM solutions that enables him to recommend an infrastructure to clients that will support the achievement of their objectives in the most effective way. Paul started his career in industry before establishing Paul Donno & Co in 1993. Paul has been captain of Haverhill Rugby Club Colts and refereed Rugby Football at international level (in spite of needing a white stick!). He has chaired Haverhill and Regional Round Tables.
Telephone: 01787 281688 Email: paul@pauldonno.co.uk Position: Managing Director Service Area: Business Solutions
About Michael Ford AKA Milky MAAT
Background
Milky, who owes his nickname to Paul’s oldest daughter, joined Paul Donno & Co in 1996. Michael has been an accountant for seventeen years - yes we know his youthful looks make this fact hard to believe! Before joining the team at Paul Donno & Co Michael was employed at an accountancy practice in Sudbury. Michael’s main role within the company is dealing with Year End and Management Accounts. Michael is married to Lu and they have a young daughter Lily. Michael enjoys playing football and other team sports.
Telephone: 01787 281688 Email: michael@pauldonno.co.uk Position: Accountant Service Area: Management Accounts
About Jackie Thompson MAAT
Background
Before joining Paul Donno & Co in 1997 Jackie worked for the Inland Revenue, an experience that enables her to advise our clients first hand on how the Revenue operate and how to work with them effectively. Jackie has full membership of the Association of Accounting Technicians. Jackie deals with all aspects of personal taxation within the business including Tax Returns, P11Ds and Capital Gains Tax. Working part time Jackie combines her career with raising two (now teenage) sons. Unfortunately this doesn’t leave much time for hobbies but Jackie does enjoy gardening, reading and visiting the gym when time permits.
Telephone: 01787 281688 Email: jackie@pauldonno.co.uk Position: Taxation Advisor Service Area: Personal Tax
About Sarah Nippress
Background
Sarah joined Paul Donno & Co in March 2006. An AAT qualified accountant with over eight years experience in accountancy Sarah has already made a valuable contribution to the team. Working in industry as a Company Accountant for five years has given Sarah an understanding of the operational pressures and constraints that businesses have to deal with on a daily basis. Sarah combines her commitment to her clients with being a mum, playing sports and travelling.
Telephone: 01787 281688 Email: sarah@pauldonno.co.uk Position: Accountant Service Area: Company Accounts
About Chelsea Firman
Background
Chelsea has recently joined Paul Donno & Co and is settling in very well. She has recently taken her AAT and is eagerly waiting to see how well she has done.Chelsea has previously worked in Cambridge and is used to working in a busy office, she is looking forward to dealing with our clients. In her spare time Chelsea enjoys spending time with her family and friends and travelling abroad.
Telephone: 01787 281688 Email: chelsea@pauldonno.co.uk
About Louise Craig
Background
Louise has many years of experience combined with great organisational skills - which we know she is keen to let loose on the Paul Donno & Co Ltd team! Louise is looking forward being the first point of contact with our clients and we are sure that her cheerful, calm disposition will be an asset to the team. In her spare time Louise enjoys watching her 3 sons play football , spending time with family and friends and always finds something to keep her busy!
Telephone: 01787 281688 Email: louise@pauldonno.co.uk Position: Practice Manager Service Area: Support Services
About Beverley Ballard
Background
Beverley joined Paul Donno & Co in September 2001 after a break of several years from 'work' during which time she raised her family. To begin with she assisted with the bookkeeping for various clients before moving across to head up our Payroll Bureau, Beverley also maintains the Company Registers.
Outside of work as well as what Paul Donno would describe as 'Granny' pursuits (knitting, sewing etc) she enjoys partner line-dancing.
Telephone: 01787 281688 Email: beverley@pauldonno.co.uk Position: Payroll Bureau Manager Service Area: Payroll Services
About Sandra Piper AKA "Little Sandra"
Background
Sandra Piper joined Paul Donno & Co Ltd on 30th October 2006, originally in a temporary position until Christmas, and has been with the company ever since!
Affectionately know as "Little Sandra" (to distinguish from Sandra Imrie), Sandra’s role is to scan archived files onto the Invu document management system. The old paper can then be shredded. This enables the office to run more efficiently and helps us towards achieving our goal of becoming paperless. Sandra is now a permanent member of the team.
Little Sandra’s interests include playing darts for the local Glemsford pub, gardening and curling up with a good book next to a log fire.
Telephone: 01787 281688 Email sandrap@pauldonno.co.uk Position: Receptionist / Document Management Administrator Service Area: Support Services
